Privacy Policy
Last Modified: [April 2th, 2025]
We take your privacy seriously and this privacy policy explains how Levoite.com (collectively, “Levoite,” “we,” “us,” or “our”) collect, use, share and process your information.
This Privacy Policy applies to information collected by Levoite in connection with the products and services that Levoite offers. This includes information collected online through our website, Levoite.com, through our direct marketing campaigns or other online communications.
By using the Levoite Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, subject to your opt-out rights available under this Privacy Policy and applicable law.
Here is a description of the types of personal data we may collect and how we may use it:
What Personal Data We Collect
1 . Data you provide:
We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.
2 . Data about use of our services and products:
When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.
How We Use Your Personal Data
Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.
1 . Providing, improving, and developing our products and services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.
2 . Communicating with you:
Subject to your prior express consent, we may use personal data to send you marketing communications in relation to Levoite own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please Contact Us to opt-out. We also may use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.
NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting Levoite.com.
We collect Device Information using the following technologies:
Cookie Statement applies to all Levoite.com, explains how we use cookies on our websites and online services and the choices you have.
1. "Cookies" are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit : http://www.allaboutcookies.org
2 . “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
3 . “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Use of Cookies
We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number). We refer to this information as “Order Information”.
When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as “Personal Information.” This Personal Information includes the following categories:
Identifiers/Contact Information:
Your name, postal and email address, IP address, phone number, username, encrypted password, and unique identifiers that may identify your device or browser but not you by name.
Personal Information as defined:
Your name, signature, address, telephone number, bank account number, credit card number, debit card number.
Commercial Information:
Your purchase history, goods and service preferences, information you provide during your interactions with our customer care, and payment and account information.
Internet / Electronic Activity:
Your web/app browsing and search history related to the Levoite Services, and information regarding your interaction(s) with the Levoite Services or Advertising.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Sharing You Personal Information
We may share your Personal Information with third party service providers that provide business, professional or technical support functions on our behalf. These functions include, but may not be limited to: processing payments, fulfilling orders, validating addresses, preparing mailing lists, sending emails, personalizing web content. Not use or disclose it for any other purpose than fulfilling their business obligations to us. We share your Personal Information with third parties to help us use your Personal Information, as described above. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.
Third Party Service Providers. We may use third party service providers to support the Levoite Services. Some of these service providers may use technology such as cookies, web beacons, pixel tags, log files, or other technologies to receive, collect, and store Personal Information on our behalf.
we use Shopify to power our online store, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
Third Party Analytic Technologies. We may use third parties’ analytics and tracking tools, such as Google Analytics and others, to help us track, segment and analyze usage of the Levoite Services, and to help us or those third parties serve more targeted advertising to you on the Levoite Services and across the Internet. These tools may use technology such as cookies, web beacons, pixel tags, log files, flash cookies, or other technologies to track online activity. They may also combine information they collect from your interaction with the Levoite Services with information they collect from other sources. We do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.
We use Google Analytics to help us understand how our customers use the site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/, you can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at : http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://about.ads.microsoft.com/en/forms/policies/opt-out-of-the-microsoft-advertising-optimization-program
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://digitaladvertisingalliance.org/integrate-webchoices-ccpa
How do we use your Personal Information?
We may use the Personal Information about you for a variety of purposes, including:
For Customer Service and Transactional Purposes, such as:
- To process and fulfill your orders, purchases and service requests.
- To provide customer support.
- To communicate transactional-related information to you like order status or product recall information.
- To use and disclose your credit, debit, or payment card or other financial information to process payments and prevent fraud.
- To contact you with regard to your use of the Levoite Services and, in our discretion, changes to any Levoite Privacy Policy.
For Business Purposes, such as:
- To protect the security or integrity of the Levoite Services and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- To detect, prevent and address technical issues on our websites.
For Commercial Purposes, such as to:
- To communicate or personalize marketing-related information to you via direct mail, email, websites, social media or digital advertisements that may be targeted to you.
- To gather analytical and research data to improve our marketing and services.
We may also use Personal Information you provide to us for other purposes as disclosed at the time you provide your Personal Information or otherwise with your consent. We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your choices and OPT-OUT
Certain parts of the Levoite Services require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features through the Levoite Services or take full advantage of all of our offerings. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences. On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
We, or other parties we do business with, may place or recognize unique cookies or other technologies on your browser when you visit the Levoite Services to collect information about your use of the Levoite Services and your other online activities over time and across different websites and apps, and may use that information to serve interest-based advertisements to you as you browse the Internet. To learn more about such interest-based advertising, please review the information below:
- To opt-out of such collection and use for online behavioral advertising by the Digital Advertising Alliance (DAA) participating companies in the United States, please visit: https://digitaladvertisingalliance.org/integrate-webchoices-ccpa ; DAA AppChoices : https://youradchoices.com/appchoices
- To opt-out from the use of information about your online activities for online behavioral advertising by NAI member companies, visit: https://optout.networkadvertising.org/?c=1, please note that even if you opt-out, you may still receive advertisements from Levoite that are not customized based on your usage information.
Access and Updates to Your Personal Information:
If you wish to verify, correct, or update any of your Personal Information in your Levoite account, contact us at the address or e-mail in the Contact Us section below.
Unsubscribing from Communications by Us:
We provide our customers with the opportunity to opt-out of having their Personal Information used for purposes not directly related to placement, processing, fulfillment, or delivery of a product order or servicing of your product. To opt-out of marketing communications, you may:
- Contact us using the information in the “Contact Us” section below; or
- Unsubscribe from our marketing email communications at any time by unsubscribing or following the instructions contained within the email.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information or unless a longer retention period is required or permitted by law.
Text Messaging Program
1. Enrollment. If you enroll in our text messaging (SMS) program, you will be asked to consent expressly – evidenced by the provision of your mobile telephone number, specified prompted keyword (s), or SMS or other text message affirmative response, as your signature to agree to receive recurring automated marketing messages where we or our vendors may send such messages to the mobile number you provided at opt-in. Such consent is not a condition of using our Services and may be withdrawn at any time by using the opt-out mechanism specified in 2 or by any contacting us in any other manner.
2. Opting Out. You can opt-out from receiving SMS text messages by clicking the opt-out link in the text message you receive in our text messaging program.
3. Your Own Wireless Plan. As always, message and data rates may apply for any messages sent to and by you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
4. Your Duties for Your Own Phone Number. You represent that you are the account holder or customary user for the mobile telephone number that you provide when enrolling in our text messaging program. If you change or deactivate that number, you are responsible for notifying us at Privacy Center immediately. Neither we, nor our vendors, and/nor any mobile carrier is liable for delayed or undelivered messages. You agree to indemnify us in full for all claims, expenses, and damages related to or caused in whole or part by your failure to notify us if you change your telephone number.
5. Participation Subject to Termination or Change. We may suspend or terminate your receipt of automated marketing messages from us if we believe you are in breach of these Terms. Your receipt of these messages is also subject to termination in the event that your mobile telephone service terminates or lapses. We reserve the right to modify or discontinue, temporarily or permanently, all or any part of these messages, with or without notice to you.
Changes to this Privacy Policy
We may periodically change this Privacy Policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Policy means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Policy, please refrain from using our products or services and Contact Us to close any account you may have created, you may exercise your opt-out rights available under this Privacy Policy and applicable law.
Security of Your Information
We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us. You use the Levoite Services and provide us with your information at your own risk. If we share information with a third party, as detailed in this Privacy Policy, we shall use all reasonable efforts to ensure that they keep the information secure and only use the information consistent with the terms of this Privacy Policy.
Childern's Privacy
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 18. If we learn that we have collected the personal data of a child under 18, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately Contact Us if you become aware that a child under 18 has provided us with personal data.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
Contact Us
If you have any questions regarding this Privacy Policy or its implementation, here is how you can reach us:
In relation to the content of your personal data or
In relation to the use of your personal data for the provision of products and services you requested: support@levoite.com
183-80 Xi Shan North Road, Pujiang County, Jinhua City, Zhejiang Province, 322200, China. Pujiang Yueshun Trading Co., Ltd.